Do you have doubts about your application refusal?

Canada’s Information Commissioner delivered a particular report to the parliament in which he clarified how the applicants for visas are generally.

not able to get the information they are looking for in relation to immigration files, including the cause of the refusals. In his report, the Information Commissioner supports my previous writing about how the refusal correspondences and letters sent to the applicants by Immigration, and Refugees.

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and Citizenship Canada (IRCC) don’t inform them about the entire story. So it is essential that the applicants have a  way to get the full refusal reasons.  The refusal correspondences include many application types like “immigration applications” “and work permits”.

Learning the entire story

The refusal correspondences and letters are mostly extremely vague. In the context of temporary context, the IRCC is generally made of non-specific letters where that state that the candidate was not qualified for permanent residency. The letters contain a list of the different reasons why they may refuse an application, with an X mark on the reason box. The list of reasons contains reasons like “reason of visit”,” lack of funds”, etc. 

 In the context of temporary context, the IRCC is generally made of non-specific letters where they state that the candidate was not qualified for permanent residence, they may include also 2 to 4 sentences where they explain why they have refused your demand. The IRCC may send a procedural letter and you responded, the letter may include a simple statement about your failure to convince the Visa officers.

Many reasons could be behind the refusal, but these reasons are not detailed in the refusal letters. These reasons may differ from one applicant to another and can be expressed in some short sentences or they can be sometimes expressed in more than a page.

IRCC has an internal system of notes known as the Global Management System (GC MS), and there is only a unique way to get these notes which is the privacy act request or Access to Information Act shortly known as ( ATIP request).

For many reasons, these notes can provide a lot of help, knowing the details about the applicant’s status which is processing, and also clarify any concerns that the officers may have before sending the procedural fairness letter.

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Despite the fact that the IRCC doesn’t provide the information that the GCMS notes are available for applicants, the number of applicants who send ATIP requests is increasing (62,234 in 2017, 116,928 in 2019)  and that was thanks to the role of social media in spreading information.

ATIPs’ importance

According to the report released by the Information Commissioner, the number of the ATIP request has increased in a dramatic manner due to the fact that the IRCC doesn’t provide sufficient details for the applicant about their status or the reason behind the refusal, and he also added that the ATIP give the information which the candidates need to know.

In response to the report by Information Commissioner, the IRCC   has claimed that they plan to increase the number of information and details in their refusal letters in order to help applicants to understand the reasons behind the refusal. The IRCC also plans to update the website where they can give more information to the applicants about their situation. Nevertheless,  they don’t plan to provide GCMS copies to the applicants.


Even though the IRCC Plans to give the candidates more information, the number of ATIPs not going to decrease. The candidates want to see the GCMS notes since the law by the Federal court guarantees this right.

Many examples of getting the IRCC internal notes can be of great importance to the success of an applicant. For instance, a case of an applicant who sends a response to the procedural fairness letter to the mailbox of the visa office. The application was refused by the IRCC, and the refusal letter contains nonimaginative language on how the IRCC considered the information that the candidate sent, and with the help of the GCMS notes, we knew that the response wasn’t in the file of the applicant. The applicant was able to reopen his application after referring to this point.